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ROCKSHINE SUPPORT
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Questions about your headphones or how to use them?
Reach us on LINE or by email.
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For detailed questions or to share photos, contact us by email.
cglgmajzy@gmail.com ↗What to include
- Product name and your question
- For an issue: what happens and when it started
- Photos that help explain the issue, if relevant
Please do not send passwords or payment card details.
GOOD TO KNOW
A few quick answers.
Where can I buy R1?
R1 is available on Amazon Japan. Check the listing for current pricing, stock and delivery options.
What about returns or my order?
For Amazon orders, visit your Amazon order history for return and order support options. For product questions, contact us on LINE or by email.
Can I contact you anytime?
You can message or email us anytime. We review enquiries and reply in turn; an immediate response is not guaranteed.